How the Cloud Helps Businesses Set Up Professional Call Centres
An accessible call centre is essential to any growing business. Customer service expectations are higher than ever for timely and efficient responses to inquiries about products or services, billing and accounts, or to troubleshoot an issue. And though the growth…
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The Top Four Cases for the Cloud in the Retail Industry
Consulting firm Accenture forecasts that the retail cloud market is expected to more than triple from $4.2 billion in 2011 to $15.1 billion this year, making this industry sector one of the more enthusiastic adopters of cloud technology, especially when…
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Top Five Tips For Using Your Cloud Applications More Securely
Cloud adoption by businesses seems to be growing to almost universal proportions, with one recent survey of 930 IT professionals reporting that 93% were using or experimenting with some form of cloud services. But while the cloud offers cost efficiencies,…
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Why the Network is Key to a Successful Cloud Strategy
Global forecasts show that companies are rapidly embracing the cloud to make their businesses more productive, collaborative and cost-effective. And while many organizations understand the capabilities offered by the latest cloud-based services, it’s important that they also consider the network…
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Cloud Sharing Can Cut Costs in the Energy and Resources Industry
Energy and resource development was a big data industry long before big data became all the rage. If you work in the industry you also know how challenging it is to connect your remote locations, and your remote teams, to…
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Cloud Busting: Addressing Top Cloud Myths
There are always a few holdouts who take a bit longer to embrace new technology. I know this personally because my parents didn’t buy a microwave until the 1990s. I also know there are still some doubters out there when…
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Five Ways The Cloud Can Help You Cut Costs
For most companies contemplating moving some or all of their IT requirements to the cloud, improved operational efficiencies are most frequently cited as the primary driver. However, making the switch to cloud-based services can also save companies money. A recent…
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Clouds Have Different Shapes in Tech, Too
As we covered in our first post in this series – Understanding the cloud – the cloud is a way to store and access data from anywhere using the Internet. If you understand email, catching on to the concept of…
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Understanding the Cloud
You’ve already heard the buzz about cloud computing. ‘The cloud’ is everywhere these days. A simple Google search of the term “cloud computing” generates a staggering 220 million results. But do you know what the cloud is or what it…
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‘Your Cheque is in the Cloud’: Taking Accounting Online
Have you considered moving your business’ billing procedures to the cloud? You wouldn’t be alone; IDC researchers peg annual growth rate of the global cloud billing market at about 63 per cent. Besides the time, energy and paper you’ll save…
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