An accessible call centre is essential to any growing business. Customer service expectations are higher than ever for timely and efficient responses to inquiries about products or services, billing and accounts, or to troubleshoot an issue. And though the growth…
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You hear a lot these days about “fibre-to-the-home” or “FTTH,” but you still don’t really understand the hype and why you need this kind of Internet connection speed in your home. Maybe you don’t. Maybe that old cable or DSL…
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Many of us have seen the old-fashioned cash tills with typewriter-esque buttons and a drawer that gave us that iconic “ka-ching” sound. And while that was the first iteration of the till, many businesses still have systems that resemble a…
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LG’s flagship “G” series devices have been a mainstay on the list of top Androids for the last few years boasting smooth performance, powerful cameras, brilliant screens and unique ergonomic touches like buttons on the rear of the phones. With…
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Having a shiny, new smartphone in hand is enough to get anyone excited. But don’t forget about your old device. When upgrading to a new phone, it’s essential that you backup the data from your old one, and then wipe…
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Our stretched-thin society is suffering from a sleep crisis. According to the National Sleep Foundation, about one in three of us are stricken with some level of insomnia. And unfortunately, our digital screens often contribute to this issue. However, these…
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What would you rather lose, your wallet or your smartphone? If you find that to be a tough ultimatum, you’re not alone. One of the many reasons you feel so connected to your smartphone these days is that it contains…
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Now that you know what distributed denial of service (DDoS) attacks are and the impact they can have on your business, one big question remains: what can you do to protect your digital assets and infrastructure? At the highest level,…
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2015 was a blockbuster year for mobile technology, bringing us a host of cool new innovations including 4K displays and curved phone screens, more useful and attractive smartwatches, and a broader range of devices that can access incredible speeds on…
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My first post in this series covered the basics of distributed denial of service (DDoS) attacks: how they work, the different types of attacks and the areas of your IT infrastructure that can be targeted. Yet even when companies know…
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